HOW TO BOOK TICKETS
Make the most of your visit – be informed and plan ahead with our top tips for a great visit. Please note there are additional details about the Infinity Mirror Rooms, For Members, Tours and Groups, and Gallery Policies below.
How can I get tickets?
Tickets will be available for sale online only through AGO.ca. Public tickets will go on sale from January 16 - 19. An equal batch of tickets will be released each day at 10 am. There is a maximum of four (4) tickets per transaction. Children ages 5 and under also require a ticket.
There will be a VERY limited number of same-day timed tickets available onsite, but they are expected to sell quickly. There are no refunds or exchanges of tickets for this exhibition.
What is a timed ticket?
All tickets for Yayoi Kusama: Infinity Mirrors will be timed. Timed tickets ensure entry to the exhibition at a particular date and time. Timed tickets are required for Yayoi Kusama: Infinity Mirrors due to the popularity of the artist and the nature of the exhibition, which features six immersive spaces designed to give access to only two to four people at a time.
How much do tickets cost?
Tickets are $30 for adults, $26.50 for seniors, and $21.50 for post-secondary students and youth ages 17 and under. On Wednesdays after 6 pm tickets are $15. Admission is free for AGO Members, but tickets are not guaranteed. Members must book early to avoid disappointment. Tickets to Yayoi Kusama: Infinity Mirrors include access to the AGO Collection galleries.
When is the best time to visit?
Mornings and weekdays are generally less crowded - although we are expecting crowds at all times of the day for this exhibition. Weekends and evenings tend to be busy and getting tickets on these days may be more difficult. Plan on spending up to two hours viewing the exhibition, with average estimated wait times of 20 minutes per room.
Do children require timed tickets?
All visitors require a timed ticket. Children 5 and under are admitted free but will still need a ticket. This includes carried children or children in carriers. Timed tickets help us account for the time necessary to enter the Gallery and go through the exhibition. Please keep in mind, the exhibition contains some mature content (nudity). Due to the nature of the exhibition, there must be one adult present for every two children attending the exhibition.
How do I change the time on my ticket?
Unfortunately, we are unable to accommodate request for time or date changes.
Are tickets transferable?
Tickets are non-transferable, non-refundable and cannot be re-sold. Unauthorized duplication or sale of a ticket may prevent admittance.
Can I purchase a Kusama ticket on-site?
Advance tickets are available online only. There will be a very limited number of same-day tickets available for purchase onsite pending availability. Speak to an AGO Visitor Services Representative for more details.
Can I buy tickets outside of the AGO?
The AGO is the only authorized seller of Yayoi Kusama: Infinity Mirrors tickets. We are not responsible for any inconvenience or financial loss due to unauthorized duplication and/or resale of tickets, and reserve the right to deny admission.
If you have any questions about the validity of any online ticket offers, please call Visitor Services at 416-979-6648.
Tickets are available online only. How do I purchase a ticket if I don't have a computer or email address?
Advance purchase tickets are available online only. Our team in the AGO Contact Centre would be happy to walk you through our website to familiarize you with the purchasing process. If you don't have a computer, see if you can ask family member or a friend to help, or visit a nearby library or community centre with computer access.
There will be a very limited number of same-day tickets available on-site, however, we highly recommend that you secure your tickets in advance.
I usually come to the AGO for free through the Teachers Access Program, MAP Library Pass Program, or the Neighbourhood Access Program and have an option of paying an upgrade fee for the specially ticketed exhibition. Will I be able to do that for Yayoi Kusama: Infinity Mirrors?
Yes, there will be an upgrade ticket of $15. However, these are not available for advance purchase and there will be a very limited number of same-day tickets available. We highly recommend that you purchase tickets in advance. You can still visit our collection galleries for free during this exhibition, which will include Kusama's work, Narcissus Garden on the second floor. Narcissus Garden will be on view from February 24 until April 29, 2018.