For safety and security, a minimum number of adult supervisors is required to accompany each group (please see below for details). There is no charge for the required number of adult supervisors. Additional adults will be charged the student rate. Groups arriving without the required number of supervisors may be denied entry. Adult supervisors are required to stay with their groups for the duration of the visit. Appropriate behaviour is the sole responsibility of the adult supervisors.
Supervision Ratio – Adults to Children/Youth
Ages 4 to 8 - 1:5
Ages 9 to 11 - 1:8
Ages 12 to 13 - 1:10
Ages 14 to 16 - 1:15
DEPOSIT AND PAYMENT SCHEDULE
A deposit is due upon booking to confirm reservations for the following visit types: guided gallery visits and self-guided visits of surcharged exhibitions. There is no deposit required for self-guided visits.
All visits must be paid in full on the day of visit. The AGO accepts Visa, MasterCard, American Express, debit, cash or cheque. Please make all cheques payable to Art Gallery of Ontario.
Changes to the number of students participating in your program will be accepted up to two (2) weeks prior to the day of visit.
Notice of cancellation must be received in writing at the AGO via fax or email. If a cancellation is received less than two (2) weeks prior to the day of visit, the AGO shall retain in full the deposit outlined in the above payment schedule. The client acknowledges and agrees that the aforementioned cancellation charges are not a penalty and the charges represent a genuine and reasonable estimate of costs, expenses and or losses incurred by the AGO.