COURSES - TERMS AND CONDITIONS
By registering for AGO Courses and/or workshops you agree to the following Terms and Conditions of participation:
Withdrawal and Refunds:
Refunds: Available in full up to 5 days before the first class, less a $30 administration fee.
Withdrawals: Allowed before the second class, less an $80 administration fee.
After Second Class: Non‑refundable and non‑transferable.
One‑Day Workshops: Non‑refundable.
Absences: Do not qualify as withdrawals; no refunds, transfers, or makeup classes for missed classes.
Courses: Not transferable; no pro‑rated refunds for partial attendance.
Requests: Must be submitted by email to the Contact Centre at [email protected].
Cancellations by AGO: Participants receive a full refund or may transfer registration fees to another course at no additional cost. Transfers are subject to availability.
Respect and Inclusion:
I understand that we, students and/or parents/guardians, must participate in creating a positive display of inclusion and respect of all persons and their property, in speech, action and behaviour, that is absent of violence, harassment, racism, intimidation, bullying and discrimination of any kind regardless of, and not limited to, gender, sexual orientation, ethnicity, culture, age, and ability. I understand that any behaviour that puts my child and/or other children, myself and/or other students and/or the instructor, at physical or emotional risk may result in their immediate removal from AGO Courses without refund or compensation.
Substance Free Environment:
I understand that alcohol, tobacco and all non-prescription drugs and drug paraphernalia use and presence are forbidden on camera during online courses, on AGO property and/or properties contracted by the AGO during courses, during AGO courses that take place off-site, and during any or all other forms of AGO course programming. Suspicion of impairment by alcohol, tobacco or drugs may result in the removal from the course without refund or compensation.
Media Consent:
By registering for a course or workshop I understand that onsite photography or webcam footage, including a students image and/or voice recording and/or art work, may be used in AGO Art Gallery display, exhibitions, promotions and advertising.
Photography and Video Policy:
I acknowledge that student/participant recording of courses (of either audio or video), photography, or screenshots of instructors, models, other students, or artwork is strictly forbidden both onsite and online. Further, I acknowledge that posting of any material obtained by the methods noted above to social media platforms may be a violation of personal privacy or copyright law. If you have any concerns about our Photography and Video Policy please contact us at 416-979-6608.
Course Liability Waiver:
I understand that in registering for any AGO course and/or workshop program, I/my child will be partaking in physical artmaking and play based activities, and that with any physical activity, there is risk of injury. I agree that the AGO and its respective trustees, officers, directors, employees, agents, and independent contractors shall not be liable for any injury to my child or any loss or damage to my child’s personal property arising from, or in any way resulting from, my child’s attendance at or participation in the Program. I hereby release and indemnify the AGO from any claims or damages arising from any such injury, loss or damage, unless such injury, loss or damage is caused solely by the negligence or willful misconduct of the AGO, as applicable, or their respective trustees, officers, directors, employees, agents or independent contractors while acting within the scope of their duties.
We are committed to creating inclusive programming. If you or your child requires an accommodation, please contact us in advance so we can work together to support your participation.
OUTDOOR COURSES
All participants in outdoor courses must be prepared to spend 2 hours outdoors including being responsible for:
Bringing a portable stool if seating is desired/required.
Bringing water, sunscreen, and/or other appropriate sun protection.
Arriving on time at the designated meeting area so the class schedule is not disrupted.
INCLEMENT WEATHER - In the case of inclement weather, outdoor courses will be cancelled 2 hours prior to the start time. Notifications will be sent by email and telephone. One make-up class will be offered as compensation for any missed programming due to inclement weather.